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|  Kathy BrokeringKathy has been involved in the eye care business in some capacity since she married Dr. Larry Brokering in 1972. Kathy earned a BS in Pharmacy from the St. Louis College of Pharmacy and worked as a Registered Pharmacist until 1985, when her husband sweet-talked her into joining his office staff. Kathy has experience in practically every area of the office, but her true love is in medical coding and billing. Kathy enjoys learning the ins-and-outs of each individual insurance plan, and often is able to find insurance benefits for patients that they are not even aware of. Kathy takes pride in remembering patients' names and helping them with their insurance questions. No question is too silly or insignificant; if she doesn't know the answer, she will find it. Kathy and Dr. Brokering have 2 grown children, Kristi and Michael, and 5 grandchildren.
 Elaine BuggerElaine has been working in eye care since 2000, and has been with our office since 2002. Elaine is very capable in nearly every area of our office, and although her primary responsibilities are in reception, scheduling appointments, and pre-authorizing insurance benefits, she can also be found assisting the Doctors in the clinic or helping patients with eyewear or contact lenses. In all of these duties, great customer service is Elaine's top priority. Elaine and her husband, Chris, recently physically built the home of their dreams. They enjoy traveling and stay busy with 5 daughters, 6 granddaughters, and 2 grandsons.
 Kristy Massey, A.B.O.C. Kristy graduated from Kaskaskia College in 2002 with Medical Office Personnel Certification. Since then, she has worked as an optician in retail and private practice, receiving additional training as an optical laboratory technician. In 2006 she became a Certified Optician by the American Board of Opticianry and began working in our office. She currently manages our optical dispensary, and is responsible for purchasing, marketing, display, and all things related to eyeglass frames. She enjoys meeting with frame representatives and keeping our displays current, modern, and fashionable. Kristy resides in Troy, IL with her husband (Kyle) and cat (Jetta).
 Anita Roybal, A.B.O.C. Anita has been working in the optical industry for over 30 years, and has been certified by the American Board of Opticianry since 1976. She has worked in our office since 2001. Anita's optical experience is extensive, having worked in hard and soft contact lens manufacturing, contact lens research, staff and patient training, clinical assistant, professional dispensing, laboratory opticianry, and management. In our office, Anita coordinates everything related to contact lenses and is the go-between for contact lens patients and their Doctor. In addition, Anita puts in a lot of time in the optical dispensary educating patients and helping select eyewear that fits their unique situation. She frequently attends seminars and workshops so that she is always on the forefront of new developments within the industry. More than anything else, Anita enjoys the personal interactions with her patients and offering them the latest in technology and fashion; her repeat patients and referrals are a testament to Anita's capabilities. Anita is the mother of 3 grown girls and a grandmother of 4. When she isn't working, you can usually find Anita fishing with her grandsons or sewing and quilting.
 Susie Davis, C.O.A.
 Rick Wagner, A.B.O.C.Rick holds degrees from Eastern Illinois University and Southern Illinois University - Edwardsville. He is certified by the American Board of Opticianry, having practiced Opticianry in our practice since 1976. Rick's primary responsibilities are in the production of prescription eyewear, quality control, and laboratory management. He also excels in troubleshooting when patients are having difficulty adapting or adjusting to their new glasses. He is known for being gentle and patient, and a good listener. Rick was born and raised in Belleville. he was introduced to the optical field by his optometrist father, Dr. Cyril H, Wagner. He lives in Belleville with his wife of 28 years, Lisa. They have 2 children: Sara and Greg.
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